E-Cruiser Bikes FAQs

E-Cruiser Bikes FAQs

Innovation

E-Cruiser Bikes have selected some of the best electric bikes in the industry. Protanium/DiavELo is highly innovative and must be to keep the lead position in the European market. They have won many awards for their patented designs. They were the first to have an integrated battery built into the frame of the bike.


What is Pedelec?

This means pedal-electric assist. The harder you pedal, the controller relays that to the motor to assist the rider. For safety reasons the power will not engage until you pedal 2 km/h.


Throttle Control

All E-Cruiser electric bikes have the option of both throttle control and pedelec control.


Battery Life

Batteries have become more and more reliable. The Lithium battery on E-Cruiser bikes are made by Panasonic and come with a 2 year warranty. They can last up to 5 years and 800 full charges. When not in use they should be charged every 30 days for maintenance. To fully recharge a battery requires 3 to 4 hours.


Cost to Recharge the Batteries?

It cost about $0.10 to charge the batteries.


How Far Can I Travel on the Battery?

It depends, with the throttle your distance will be less then using pedelec. There are a number of variables that decrease your battery life.

  1. The higher the level on your controller the higher the draw on the battery. This will also give you greater speeds.
  2. The more hills you climb equals more current drawn on the battery.
  3. Weight of the rider, wind resistance and tire pressure also have an effect on your distance.

Do E-Cruiser Bikes Recharge while Driving?

The power system on E-Cruiser Bikes do not recharge. The regenerative systems provide very little power back to the battery, that it is not worth the cost. It is more of a selling point. Future technology may make it a worth while option.


Motor Options

E-Cruiser Bikes have several motor options.

  1. Hub Motor are available on both the E-Cruiser and DiavELo.
  2. Mid Drive 250 Watt powerful motor with more torque by DiavELo.
  3. New Shaft Drive by DiavELo.

Control Console

Each bike has a control console that works together with the controller through software. The software for each bike is different. There are different power levels depending on the model of bike you purchase. The Au2Bahn has a removable controller that acts as a key for the bike. The controllers provide distance traveled, battery usage, power assist level and speed.


Can I Ride the Bike in the Rain?

Yes, both the controller and the motors are water resistant.


What is the Warranty on E-Cruiser Bikes?

DiavELo Bikes come with a 10 year warranty on the frame and 3 years on the Panasonic battery or 800 charges. All other parts on E-Cruiser Bikes carry a one year warranty. This warranty is only valid with the original owner, and is non-transferable. Parts are available at quality bike stores, if future repairs or replacements are required.

E-Cruiser Bikes come with  a 10 year warranty on the frame and 2 years on the Panasonic battery or 800 charges. All other parts on E-Cruiser Bikes carry a one year warranty.  This warranty is only valid with the original owner, and is non-transferable. Parts are available at quality bike stores, if future repairs or replacements are required.

Warranty is against manufacturing defects in material or workmanship.


Terms of Warranty

The warranty only applies only to bikes purchased from an authorized E-Cruiser dealer, valid to the original owner and is non-transferable.

This limited warranty does not apply to normal wear and tear, nor to defects, malfunctions or failure of bicycles subjected to abuse, neglect, improper repair, improper maintenance, alteration modification and accident or improper use.

THIS IS THE EXCLUSIVE REMEDY UNDER THIS WARRANTY. ANY AND ALL OTHER REMEDIES AND DAMAGES THAT MAY OTHERWISE BE APPLICABLE ARE EXCLUDED INCLUDING BUT NOT LIMITED TO, BUT NOT LIMITED TO INCIDENTAL OR CONSEQUENTIAL DAMAGES OR PUNITIVE DAMAGES.

THIS IS THE ONLY WARRANTY MADE BY E CRUISER BIKES ON ITS FRAMES AND COMPONENTS AND THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION HEREIN. ANY WARRANTIES THAT MAY BE OTHERWISE IMPLIED BY LAW INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED.